For years, ThermoFlow Heating & Air, a reputable HVAC company based in East London, relied solely on word-of-mouth and offline referrals to stay in business. Despite excellent service and affordable pricing, their customer base plateaued. Competitors were ranking above them in Google for critical keywords like “boiler repair East London” and “AC installation London.”
That’s when they turned to professional SEO services from a Seo Expert In London. What followed was a complete transformation of their online presence, resulting in a 300% rise in monthly enquiries and 10X ROI within 12 months.
This case study unveils how strategic London Local Seo and web marketing revolutionised their business and how similar HVAC companies across the UK can achieve the same.
The HVAC (Heating, Ventilation, and Air Conditioning) sector in the UK has seen consistent growth, especially post-pandemic, with increased demand for indoor air quality, energy-efficient heating systems, and emergency repair services. However, competition is fierce, especially in metropolitan areas like London, Manchester, Birmingham, and Leeds.
Customers now search online for:
“Emergency heating repair near me”
“Air conditioning installation London”
“Boiler servicing East London”
If your business doesn’t show up in these searches, you’re losing leads to competitors who’ve invested in Seo Service London and digital strategy.
Despite offering:
24/7 emergency repair
Certified engineers
Custom HVAC system designs
Annual servicing packages
ThermoFlow’s online visibility was abysmal. They faced:
Low website traffic
No local SEO footprint
Outdated design and poor mobile UX
Unoptimised content and blog
This is where expert help from a Seo Agency In London became pivotal.
Their digital journey began with a complete overhaul from a leading London Website Design Company. The goal was not just aesthetics but performance. The new website included:
Fast-loading, mobile-responsive design
Pages optimised for location + service keywords (e.g., “boiler installation Hackney”)
Conversion-focused layout with easy quote forms and CTAs
Customer testimonials and certification badges
Integration of Google Maps and schema for local SEO
This was built with the guidance of a Website Development Agency London.
With help from a local seo agency UK, ThermoFlow implemented:
Local landing pages (e.g., AC servicing in Stratford, Boiler repair in Lewisham)
Google Business Profile optimisation with consistent NAP (Name, Address, Phone)
Citations in UK-based directories
Customer review strategy (they went from 8 to 240+ Google reviews)
This catapulted their business into the Google 3-pack for 15+ HVAC-related searches in London.
A critical part of SEO was educating the audience. ThermoFlow launched a blog and resource centre managed by a digital marketing company London:
“How to Choose the Right Boiler for a Flat in London”
“Signs Your HVAC System Needs Immediate Servicing”
“Top 5 Energy-Efficient Heating Options in the UK”
Content was written using long-tail keywords and geo-specific phrases. It was interlinked with main service pages to improve site architecture, as recommended by a Website Design Company London.
Their SEO was supercharged through Social Media Marketing London. Key steps included:
Before/after repair reels on Instagram
Seasonal maintenance tips via Facebook posts
Retargeting ads to website visitors
Emergency offers for Google and Meta platforms
This omnichannel approach helped in customer retention and further Google trust signals.
Backed by a London Seo Experts team, the business underwent monthly audits:
Page speed improvements
Core Web Vitals optimisation
Fixing crawl errors and broken links
Tracking keyword movement and search queries
Tools like Google Analytics, Search Console, and SEMrush helped refine the strategy monthly.
While based in East London, ThermoFlow used location pages to expand service reach across:
Camden
Westminster
Stratford
Hackney
Islington
Greenwich
Croydon
Southwark
Within six months, they began getting leads from Oxford, Reading, Luton, and parts of Kent, all thanks to digital marketing company in UK expansion planning.
SEO for HVAC also benefited ThermoFlow in adjacent areas:
Property Management Firms (bulk maintenance contracts)
Real Estate Agencies (end-of-tenancy HVAC inspections)
Schools and Government Buildings (regulated servicing)
Hotels and Restaurants (ventilation and temperature control)
These verticals were targeted via custom landing pages built with help from a Custom Web Development London team.
Metric | Before SEO | After SEO (12 Months) |
---|---|---|
Monthly Website Visits | 200 | 8,500+ |
Enquiries | 6/month | 110+/month |
Local Keywords in Top 3 | 0 | 25+ |
Reviews | 8 | 243 |
Monthly Revenue | £6,500 | £48,000 |
This is the power of hiring a results-driven marketing agency UK for service-based businesses.
Because most customers search online before choosing heating or cooling services.
It focuses on geo-targeting keywords and map listings to reach nearby clients.
Expect 3–6 months for noticeable improvements, 12 months for full results.
Service + location: e.g., “boiler installation Hackney” or “AC repair Camden.”
Yes. Blogs help educate clients and rank for long-tail keywords.
No. A strong website is essential for ranking and converting traffic.
It’s complementary. SEO drives long-term results; ads offer short-term boosts.
They enhance trust and directly affect map pack rankings.
Use Google Analytics, Search Console, and rank tracking tools.
Use location pages and optimise each for local search terms.
Yes, especially one like a Seo Agency In London that specialises in trades and service industries.
Yes. Technical handles backend health; content SEO focuses on keyword use and structure.
At least quarterly. Blogs monthly. Service pages when your offerings change.
Google My Business, Google Search Console, Yoast (WordPress), SEMrush.
Firms like UK digital marketing agencies or Website Designer London with HVAC experience.
Mobile – +91 9212306116
Whatsapp –+91 9212306116
Webstie- https://www.webinfomatrix.com
Email – info@webinfomatrix.com